Housing Disrepair Claims
- We accept claims against Councils & Housing associations
- Claim compensation for a number of disrepair issues
- Legally force your landlord to repair your property
- Our service is FREE on a NO WIN, NO FEE basis

What is my landlord responsible for?
As part of their duty to ensure that your rented property is safe and liveable, landlords are always responsible for repairs in a reasonable period of time to the following:
- The roof, walls, and windows of your property as well as their structure and appearance
- This includes everything from bathtubs, toilets, and basins to pipes and drains.
- Water and heating systems
- Gas appliances
- Ventilation
- Electrical wiring
Your landlord cannot charge you for any of the housing disrepair repair work outlined above and is responsible for these repairs, regardless of what your tenancy agreement says. However, if your landlord agrees to accept responsibility for extra repairs, this is dependent on your tenancy agreement.
When can I make a claim for housing disrepair?
If your landlord declines to address the repairs they are accountable for in your property, you might have grounds to file a claim against them
“To qualify for filing a claim, you are required to have reported the problem to either your local council or housing association landlord. Providing evidence of the issue is necessary, and we can support you throughout this procedure. If your landlord has not addressed the repairs within reasonable time frames, you have the option to pursue compensation from them
While you are in your tenancy, you have the option to file a housing disrepair claim either before or after it ends. However, it’s essential to submit the claim within six years of notifying your landlord about the issue. For personal injury claims, they must be made within three years of receiving notification.
Your landlord is not responsible for repairing faults that arise due to your negligence or unreasonable actions. As property disrepair solicitors, we typically do not handle private landlord claims because, as a general guideline, if you have used a letting agent or if your landlord is an individual, we might not be able to provide assistance.