FREQUENTLY ASKED QUESTIONS
Ensure your safety first. Move your vehicle to a safe location if possible and switch off the engine. Check for injuries and ensure everyone involved is safe. Take a moment to stay calm, then begin gathering key information—such as the other driver’s details, vehicle registration, witness accounts, and photos of the scene. This will support a non-fault claim if applicable.
A road traffic accident refers to any incident involving vehicles on public roads that results in injury, property damage, or both. This includes collisions with other vehicles, pedestrians, cyclists, or stationary objects.
Yes, you may still be eligible for compensation under a “split liability” claim. The compensation amount would reflect the level of responsibility shared between both parties.
The amount of compensation depends on the severity of your injuries, medical costs, lost income, and other related damages. Each case is evaluated individually to determine a fair settlement.
Yes, you can make a claim. However, your compensation may be reduced if it's determined that not wearing a seatbelt contributed to the extent of your injuries.
You generally have up to three years from the date of the accident to make a claim. It's recommended to begin the process as soon as possible while the details and evidence are fresh.